PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
24 Hours for any Changes or Cancellations
You have 24 hours to change or cancel an order after it has been placed in our retail store or on our website. Changes or cancellations must be do online through our Contact Us form. Please note that any other form of cancellation will not be accepted due to a lack of documentation on proof of cancellation. Please note that Victoria's Bridal Couture may find it necessary for your order to be cancelled to make a correct receipt on changes that are made. After 24 hours from the time of purchase, all items are final sale.
ALL ITEMS ARE FINAL SALE
You agree that the items are special and custom ordered for you. Orders cannot be cancelled nor can any substitutions be made whatsoever, including but not limited to the cancellation of the event/affair, purchaser physical condition(s) and any/all circumstances that may arise. Victoria's Bridal Couture has the right to cancel your order for any of the mentioned reason if it feels them to be valid.
We accept all major credit cards, (American Express, MasterCard, Visa, Discover) and Paypal on select items. We do not accept cash, checks, cashier check or money orders. All merchandise is to be paid in full at the time of the order. We do not accept partial payments or deposits. Also note that there are no subscription cost, fees or reoccurring billing services.
Dye Lot Verification
Industry standards have proven that dye lot verification is no longer needed when placing orders for bridesmaid dresses. All fabric used for gown production by the manufacturer have been color matched to the designer exact standards for that color listed. The brands listed on this site are the original designers of such merchandise and variations in color are not excepted by them.
Estimated Delivery Timeframe
The delivery timeframe is chosen by the customer at the end of the order. Please note that all delivery timeframes are estimates and Victoria's Bridal Couture has agreed to deliver based on those schedules. The dress may arrive early or late and there is no guarantee of exact delivery day. Dates are NOT GUARANTEED and are SUBJECT TO CHANGE by the designer, manufacturer, and/or Victoria's Bridal Couture. Please note that any customer credit issues that may arise before the delivery of your merchandise may affect the deliver timeframe. Victoria's Bridal Couture will be held harmless for failure of merchandise deliveries due to customer credit issues or conflicts.
Victoria's Bridal Couture stands behind our designer and vendor's products and accepts returns on any damaged items in the process of shipping and/or defects in merchandise. If you find any defect with your merchandise, please contact us within (5) days of the delivery your merchandise by using our "Contact US" link on our website only. We will respond with an email including a Return Authorization (RA) number and address of where you can return your merchandise. You agree to return the merchandise within (10) of receiving the Return Authorization (RA) number. After the return of your merchandise, we will determine if the merchandise can be repaired, replaced or no action. The costs for shipping & handling are at the customer's expense for return review. If it is deteremined that there was an defect by the designer or shipper, all shipping expenses will be reimbursed upon the return delivery of your merchandise. If it is determined that the merchandise returned is not in need of repair, the customer will be responsible for all return shipping charges, a $60 processing fee and the cost of any restocking fees by Victoria's Bridal Couture. Please note that we will not accept returns without a Return Authorization (RA) number and will not refund any monies without a verification of damaged merchandise.
All acts of service and sale on any and all occurrences associated within are considered confidential between the client/purchaser, retailer/vendor and Victoria's Bridal Couture. This includes, but is not limited to, blog, forum, posts or reviews made public via email, mail, internet and/or verbally. The author of such is liable for information deemed within.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Victoria's Bridal Couture. The collective work includes works that are licensed to Victoria's Bridal Couture, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Victoria's Bridal Couture or purchasing Victoria's Bridal Couture products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Victoria's Bridal Couture or to purchase Victoria's Bridal Couture products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Victoria's Bridal Couture. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Victoria's Bridal Couture used in the site are trademarks or registered trademarks of Victoria's Bridal Couture.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Victoria's Bridal Couture disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Victoria's Bridal Couture does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Victoria's Bridal Couture does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Victoria's Bridal Couture shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Victoria's Bridal Couture has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Victoria's Bridal Couture product is mistakenly listed at an incorrect price, Victoria's Bridal Couture and/or the retailer/vendor reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Victoria's Bridal Couture reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, the retailer/vendor shall issue a credit to your credit card account in the amount of the incorrect price.
Terms and Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Victoria's Bridal Couture without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Victoria's Bridal Couture and/or the retailer/vendor may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Victoria's Bridal Couture.
Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Victoria's Bridal Couture) shall be in the state or federal courts located in Broward County, Florida. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Victoria's Bridal Couture products) must be commenced within one (1) year after the claim or cause of action arises. Victoria's Bridal Couture failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Victoria's Bridal Couture may assign its rights and duties under this Agreement to any party at any time without notice to you.
The court and authorities of the State of Florida, Broward County, and or Federal District Court of the State of Florida shall have jurisdiction over all controversies, which may arise with respect to the enforcement of all rights under this Agreement, including those of Victoria's Bridal Couture. The parties hereby expressly waive any other venue to which they might be entitled by virtue of domicile or otherwise. The parties hereby agree and consent to the subject to the jurisdiction of such courts and any order that may be issued by such courts in reference to this contract.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Victoria's Bridal Couture or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Victoria's Bridal Couture does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Victoria's Bridal Couture is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Victoria's Bridal Couture reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Victoria's Bridal Couturein its sole discretion.
You agree to indemnify, defend, and hold harmless Victoria's Bridal Couture, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Victoria's Bridal Couture may link to sites operated by third parties. However, even if the third party is affiliated with Victoria's Bridal Couture has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Victoria's Bridal Couture. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Victoria's Bridal Couture seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).